Order Fulfillment Project Management Associate

Department: Operations

Company Overview

ZutaCore is a global organization focused on revolutionizing cooling solutions for the data center industry. We are a dynamic and rapidly expanding startup company specializing in developing innovative direct-to-chip cooling solutions. Our cutting-edge technologies address critical needs in the thriving data center market. We foster a purpose-driven culture built on passion, optimism, and a genuine commitment to our customers and each other. 

At ZutaCore
  • We share a compelling vision and uphold a strong company culture. 
  • We are unwavering in our commitment to delivering high-quality products and services. 
  • We consistently set the industry standard for exceptional service. 
  • We believe that with determination and creativity, anything is possible. 
  • We operate as a unified team, fostering a culture of collaboration and winning. 
  • We take proactive action and assume accountability for our responsibilities. 
  • Order Processing Flow: Managing end-to-end operations from Sales Order processing, inventory allocation and replenishment, order packing, shipping, shipment tracking, delivery, installation, and invoicing. 
  • Post-Purchase Operational Support: Managing after-sales care operations like issue resolution, returns, repairs, and replacements. 
  • Serve as Central Point of Contact for customers and sales, simplifying the order process. 
  • Facilitate cross-functional collaboration between departments to streamline processes 
  • Working closely with the Global Customer Service and Support team to ensure customer satisfaction. 
  • Use Project Management best practices to improve efficiency and customer satisfaction. 
  • Monitor and report execution vs. plans and adjust to meet business objectives. 
  • Adhere to Quality Management System (ISO9001) requirements and procedures. 
  • Bachelor’s degree in business administration, Operations Management, or a related field. 
  • Advantage: A formal education in Project Management. PMI certification or similar is preferred. 
  • Minimum of 2 years of experience in order fulfillment, supply chain, or a related role. 
  • Minimum of 2 years of experience in customer-facing roles in English. 
  • Experience in Hardware/Electro-mechanical products development and manufacturing. 
  • Strong understanding of customer service logistics. 
  • Proactivity and resourcefulness. 
  • Multitasking, problem-solving abilities, and attention to detail. 
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities. 
  • Excellent communication and interpersonal skills. 
  • Expert in using Priority ERP system, MS Project, and Excel. 
  • Proficiency in written and verbal English communication. 
Join ZutaCore 

At ZutaCore, we offer a stimulating work environment where talented professionals can thrive. If you are passionate about cutting-edge technologies, eager to contribute to a dynamic team, and dedicated to delivering excellence, we invite you to apply today. Join our purpose-driven culture and help shape the future of data center cooling solutions. 

To apply, please submit your resume to jobs@zutacore.com.



Sound like you? Apply Today.