Order Fulfillment Project Manager

Department: Operations


ZutaCore is a global organization focused on revolutionizing cooling solutions for the data center industry. We are a dynamic and rapidly expanding startup company specializing in developing innovative direct-on-chip dielectric liquid cooling systems. Our cutting-edge technologies address critical needs in the thriving data center market. We foster a purpose-driven culture built on passion, optimism, and a genuine commitment to our customers and each other.

Our company has a strong vision and we are dedicated to delivering high-quality products. We are committed to setting the industry standard for exceptional performance. With determination and creativity, we believe anything is possible. We work as a team, fostering a culture of collaboration and accountability. We take proactive measures and assume responsibility for our actions.


  • End-to-end order fulfillment management to ensure timely and accurate processing of all orders.
  • Supervise the order picking, packing, and shipping operations, adhering to the highest standards of accuracy and efficiency.
  • Coordinate installation services and invoice processing, ensuring clear communication and alignment with customer requirements.
  • Oversee customer service logistics, including shipment tracking, issue resolution, returns, repairs, and replacements.
  • Develop and implement project plans to improve efficiency and customer satisfaction, applying PMO best practices.
  • Monitor and report on key performance indicators (KPIs) and make adjustments as necessary to meet business objectives.
  • Facilitate cross-functional collaboration between departments to streamline processes and improve customer outcomes.
  • Address any customer complaints or issues, working closely with the customer service team to ensure customer satisfaction.
  • Stay current with the latest industry trends and propose improvements to our order fulfillment and customer service logistics processes.
  • Adhere to Quality Management System (ISO9001) requirements and standard operating procedures.


  • Bachelor’s degree in Business Administration, Operations Management, or related.
  • Minimum of 2 years of experience in order fulfillment, supply chain, or related.
  • Proven experience in project management and PMO
  • Strong understanding of customer service logistics, particularly post-purchase.
  • Capable of managing tasks from initiation to completion, demonstrating proactivity and resourcefulness.
  • Multitasking and exceptional problem-solving abilities, and attention to detail.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
  • Excellent communication and interpersonal skills.
  • PMI certification or similar is preferred.
  • Proficient in using Priority ERP system, Microsoft Project, and Microsoft Office.
  • Proficiency in written and verbal English communication.

Join the ZutaCore team

ZutaCore provides an exciting work atmosphere that empowers skilled experts to excel. If you possess a fervor for state-of-the-art technologies, are eager to contribute to a dynamic team, and committed to delivering excellence, we welcome you to apply now. Join our culture that is driven by a sense of purpose and aid in shaping the future of data center liquid cooling solutions.

To apply, please submit your resume to jobs@zutacore.com.


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